FAQs
1. BEFORE YOU ORDER
How much does shipping cost?
Shipping costs depend on your delivery address and the quantity of products ordered. The exact cost will appear during checkout after you input your shipping address. For full shipping terms, see our Shipping Policy.
Do you deliver internationally?
Can I deliver to multiple addresses?
Do you offer delivery to PO boxes or Military APO/ FPO addresses?
Is express shipping available?
Can I apply a promotion code after ordering?
Can I use more than one promo code?
Can I place an order over the phone?
2. SHIPPING & DELIVERY
How do I track my order?
Tracking information will be sent to your email. You can also track your package using 17track.net.
When will I be charged?
What if my package is lost or delayed?
How long does it take to receive a replacement or refund?
3. PAYMENTS & BILLING
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal. ShopBase Payments, Google Pay, and Apple Pay are coming soon. Full terms: Payment Policy.
When will I be charged?
Why was my payment declined?
Why was my payment declined?
I noticed an unauthorized charge. What should I do?
4. ORDER CHANGES
Can I modify or cancel my order?
No cancellation fees apply if eligible for cancellation.
When will I be charged?
Can I exchange my items?
5. REFUNDS & REPLACEMENTS
How do I request a refund or replacement?
Email us with clear photos of the product and a description of the issue. See eligibility terms in our Refund & Return Policy.
Do I have to return the item?
6. SECURITY & PRIVACY
How secure is my personal information?
We use SSL encryption and comply with industry best practices to protect your data. Learn more in our Privacy Policy.
How do you use cookies and analytics?
7. PRODUCT QUALITY
Do you guarantee product quality?
Yes. All products go through a strict QA process before shipping. See our Terms of Service for further information.
Who manufactures the products?
8. CONTACT & SUPPORT
How can I reach customer service?
Email us at support@littleowh.com or use our Contact Page.
What if I receive a suspicious email or message?
Where can I read more about Kozmozcyber?
For any concerns not covered here, feel free to explore our full list of legal and service policies linked at the footer of this page.
SUBSCRIBE & GET FREE SHIPPING
Get a FREE shipping code when you subscribe.
INFO & SUPPORT
POLICIES
Fair Use Statement
All anime-inspired products on this site are original fan-made designs created by the LittleOwh team for artistic appreciation and personal enjoyment.
They are not official merchandise, and we do not claim ownership over any anime characters, names, or series.
All intellectual property remains the rightful ownership of their respective copyright holders and is referenced solely for descriptive purposes.
Each piece is crafted with love and respect for the anime community.