Important Shipping Update

TAX ID REQUIREMENTS

Some destinations require a tax identification number for customs clearance. Find your country below to ship smoothly.

Find My Country Contact Support

At LittleOwh, we’re committed to giving every otaku a smooth shopping experience worldwide. To comply with international shipping and tax regulations, customers in the countries listed below must provide a valid Tax ID during checkout. This helps your order clear customs quickly — no delays, no surprises.

Italy

Europe · EU customs

Required

Accepted Tax IDs

VAT number · Codice Fiscale

  • Individuals: Codice Fiscale (personal tax code)
  • Businesses: VAT number (Partita IVA)
  • Required for Italian customs clearance.

Mexico

Latin America · SAT customs

Required

Accepted Tax IDs

RFC (Registro Federal de Contribuyentes)

  • Mandatory for both individuals and businesses
  • Required for customs clearance and fast shipping
  • Enter your RFC exactly as registered with SAT

Brazil

Latin America · Receita Federal

Required

Accepted Tax IDs

CPF · CNPJ

  • CPF (Cadastro de Pessoas Físicas) — individuals, 11 digits
  • CNPJ (Cadastro Nacional da Pessoa Jurídica) — businesses, 14 digits
  • Essential for clearing customs and tax obligations

Chile

Latin America · SII customs

Required

Accepted Tax IDs

RUT (Rol Único Tributario)

  • Valid for both individuals and businesses
  • Format: 7 to 10 digits
  • Enter at checkout to avoid shipment delays

Peru

Latin America · SUNAT customs

Required

Accepted Tax IDs

DNI · RUC

  • DNI (Documento Nacional de Identidad) — individuals
  • RUC (Registro Único de Contribuyentes) — businesses
  • Required for customs clearance and tax processing

Ecuador

Latin America · SRI customs

Required

Accepted Tax IDs

National ID Number (Cédula)

  • Format: 10 digits
  • Must match the recipient name on the order
  • Ensures customs clearance without delays

New Zealand

Oceania · IRD customs

Required

Accepted Tax IDs

TIN (Tax Identification Number)

  • Required for both individuals and businesses
  • Complies with NZ customs and tax regulations
  • Enter correctly at checkout for hassle-free shipping

Why we ask

These updates keep us compliant with international shipping & tax laws so your order clears customs efficiently and arrives on time.

If you don’t provide it

Without a valid Tax ID, your order may be delayed, returned, or cancelled because customs paperwork cannot be processed properly.

How to add it

Enter your Tax ID in the dedicated field at checkout. Double-check the digits — a single typo can hold your shipment at customs.

What Happens After You Submit Your Tax ID?

Once you provide your Tax ID at checkout, here’s what to expect step by step.

1

✅ Tax ID Submitted

Your Tax ID is recorded with your order and forwarded to our fulfillment team for customs documentation.

2

📦 Order Dispatched

Your order is shipped and a tracking number is emailed to you. You can monitor delivery progress via your carrier’s portal.

3

🛃 Customs Review in Progress

Your package arrives at the destination country’s customs office. Authorities verify your Tax ID and package details. This step may take 3–10 business days depending on your country.

4

📬 Import Tax Notification (if applicable)

If an import tax is assessed, you will receive a notification from your country’s postal/customs authority (e.g., Correios for Brazil). Follow the instructions in the notification to pay the tax amount via the official portal before your package can be released.

5

🎉 Package Delivered!

Once customs clears your package, it will be dispatched for last-mile delivery. Brazilian customers who paid import tax can request a full reimbursement — see the Tax Reimbursement Policy below.

Tax Reimbursement Policy

Available for Brazilian customers 🇧🇷

To support our Brazilian customers, we offer full reimbursement of the import tax amount after payment is completed.

To receive your refund:

  1. 1

    Pay the import fee on the Correios portal

    Follow the payment instructions in the customs notification you receive from Correios.

  2. 2

    Take a screenshot or photo of the payment confirmation

    Make sure the confirmation clearly shows the amount paid and the date of payment.

  3. 3

    Email it to [email protected] with your order number

    Include your order number in the subject line or body of the email for faster processing.

Once verified, we will refund the full tax amount to your original payment method within 3–7 business days.

Important: If the tax is not paid and the package is returned, no refund will be issued, as this is outside our control.

Frequently Asked Questions

My country isn’t on the list. Do I need a Tax ID?

No. If your country isn’t in the 7 listed above, you don’t need to enter a Tax ID — just complete checkout as usual.

I forgot to add my Tax ID. Can I update my order?

Yes — contact [email protected] with your order number and Tax ID as soon as possible, before the package ships out.

Is my Tax ID secure?

Absolutely. Your Tax ID is used only for customs clearance and is handled per our Privacy Policy.

Shipping & Refund Policies?

Read our full Shipping Policy and Refund Policy via the footer.

Ready to ship your anime drop? 📦

Add your Tax ID at checkout and we’ll handle the rest — fast, safe, and customs-ready.

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